1. Who we are
This Privacy Policy applies to Ink It Your Way, LLC (“Ink It Your Way,” “we,” “us,” or “our”) and our website at inkityourway.com. It explains what information we collect, why we use it, and the choices available to you.
2. Information you provide
We may collect information you choose to provide, including your name, company or organization, email address, telephone number, preferred contact method, project type, quantities, timing, budget range, project details, artwork, and other information you send to us. We also retain correspondence, approvals, quotes, order information, and customer-service records created while working with you.
3. Information collected automatically
When you use our website, our hosting and security providers may automatically receive technical information such as your IP address, browser type, device type, referring page, pages visited, approximate location derived from IP address, timestamps, and diagnostic or security logs. We may use cookies or similar technologies that are necessary to operate, secure, measure, and improve the website. We do not currently use the website to build profiles for sale to third parties.
4. How we use information
- To respond to inquiries and plan, quote, produce, deliver, and support projects.
- To communicate about artwork, approvals, deadlines, orders, billing, pickup, delivery, and service updates.
- To operate, protect, troubleshoot, and improve our website and business.
- To maintain business, tax, accounting, and legal records.
- To prevent fraud, misuse, or security incidents and comply with applicable law.
- For another purpose disclosed when you provide the information or with your consent.
5. How information is shared
We do not sell or rent personal information. We may share information with vendors that help us provide services, such as website hosting, email, cloud storage, form processing, production partners, suppliers, shipping carriers, payment providers, and professional advisers. These providers receive only the information reasonably needed for their role. We may also disclose information when required by law, to protect rights or safety, or in connection with a merger, financing, sale, or transfer of business assets.
6. Project artwork and production partners
When necessary to research, quote, produce, or deliver your project, we may share relevant artwork, contact, shipping, and order information with selected suppliers, decorators, installers, fulfillment providers, or other production partners. We do not authorize those partners to use your information for unrelated marketing.
7. Text messaging and mobile information
If you opt in to text messages, we use your telephone number and messaging information to provide the communications described in our SMS Terms of Service. Mobile opt-in data and consent are not sold or shared with third parties or affiliates for their own marketing or promotional purposes. We may share information with service providers that help deliver messages on our behalf.
8. Data retention and security
We retain information for as long as reasonably necessary for the purposes described above, including customer service, warranty or reprint questions, accounting, tax, dispute resolution, and legal compliance. We use reasonable administrative, technical, and physical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
9. Your choices
You may ask to review, correct, or delete personal information you have provided, subject to records we must retain for legal or legitimate business purposes. You may unsubscribe from promotional email using the instructions in the message, and you may opt out of text messages by replying STOP. Depending on where you live, applicable law may provide additional privacy rights.
10. Children
Our website and services are intended for businesses, organizations, and adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website.
11. External websites
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.
12. Changes and contact
We may update this policy as our services or legal obligations change. The “Last updated” date shows the latest revision. Questions or privacy requests may be sent to brandon@inkityourway.com, by phone at 425-789-1669, or by mail to Ink It Your Way, LLC, 17631 147th St SE, Unit 7, Monroe, WA 98272.